Frequently Asked Questions
Everything you need to know about the coastal lifestyle and Southern Tide shopping.
How long does shipping typically take?
Standard shipping usually arrives within 5-7 business days. We also offer expedited shipping options at checkout for those who need their coastal essentials sooner.
What is your return policy?
We accept returns of unworn, unwashed, and tagged merchandise within 30 days of purchase. Please use our online portal to generate a prepaid return shipping label.
How do I care for my Skipjack Polo?
To maintain the quality of your polo, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or fabric softeners to preserve the fabric's performance features.
Do you offer international shipping?
Currently, Southern Tide ships to all 50 U.S. states and select U.S. territories. We are working on expanding our reach to international coastal enthusiasts in the near future.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Klarna for interest-free installments.